Terms of service
Terms of Service
Welcome to FIRSTVIBE. These Terms of Service govern your use of FirstVibe.in and your purchase of products from our store. By accessing our website or placing an order, you agree to these Terms.
1. General
By using this website, you confirm that:
• You are at least 18 years old or using the website under the supervision of a parent or guardian
• The information provided during checkout is accurate and complete
• You will use this website lawfully and responsibly
FIRSTVIBE reserves the right to refuse service, limit orders, or cancel transactions when necessary.
2. Products and Fulfillment
FIRSTVIBE offers apparel and graphic products fulfilled through trusted production and fulfillment partners.
• Many products are prepared after an order is placed
• Slight variations in color, print placement, or appearance may occur due to screen settings and production processes
• Such variations are considered normal and do not affect product quality
While fulfillment is handled through our partner network, customer support and shopping experience remain managed by FIRSTVIBE.
3. Pricing and Payments
• All prices are listed in Indian Rupees (INR) unless otherwise stated
• Prices and promotions may change without prior notice
• FIRSTVIBE reserves the right to correct pricing or product information errors
• Full payment is required before order processing begins
Payments are processed through secure third-party payment gateways. FIRSTVIBE does not store payment card details.
4. Order Processing and Shipping
• Orders are processed after payment confirmation
• Production and shipping timelines vary depending on product type and delivery location
• Estimated delivery dates are provided for guidance and are not guaranteed
• Courier delays or external logistics issues are beyond our direct control
Tracking details will be shared once the order has been shipped.
Please review our Shipping Policy for complete information.
5. Order Cancellation
Orders move into production quickly.
• Cancellation requests are accepted only before production or fulfillment begins
• Once production has started, cancellation may not be possible
Please contact support as soon as possible if you need assistance.
6. Returns, Replacements, and Damaged Items
Our Returns and Replacement Policy applies to all purchases.
• Returns are not accepted for size selection issues or change of mind
• Replacement support is available for damaged, defective, or incorrect items
• Claims must be reported within the timeline stated in our Return Policy
• Customers may be asked to provide photos and order details for review
Please review our Return Policy for full details.
7. Intellectual Property
All content on FirstVibe.in, including:
• Designs
• Graphics
• Logos
• Product artwork
• Website content
is the intellectual property of FIRSTVIBE unless otherwise stated.
Unauthorized copying, reproduction, resale, or commercial use is prohibited and may result in legal action.
8. Limitation of Liability
FIRSTVIBE is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.
Our maximum liability, where applicable, is limited to the amount paid for the purchased product.
9. User Conduct
You agree not to:
• Use the website for unlawful or fraudulent activities
• Attempt to interfere with website performance or security
• Submit false, misleading, or harmful information
• Violate the rights of FIRSTVIBE or other users
Violation may result in restricted access or legal action.
10. Changes to These Terms
FIRSTVIBE reserves the right to update or modify these Terms of Service at any time.
Changes become effective immediately upon publication on this page.
11. Governing Law
These Terms of Service are governed by and interpreted under the laws of India.
12. Contact Information
For questions regarding these Terms of Service, please contact:
Email: support@firstvibe.in
By using FirstVibe.in, you acknowledge and agree to these Terms of Service.