Contact Us
We're Here to Help
Have a question about your order, sizing, delivery, or products? The FIRSTVIBE support team is here to assist you.
Whether you need help before placing an order or support after purchase, feel free to reach out.
Before You Contact Us
You may find quick answers in our Frequently Asked Questions section, including information about:
- Shipping
- Tracking
- Sizing
- Order processing
- Delivery support
Visit Frequently Asked Questions
Customer Support
For assistance related to:
- Order status
- Shipping and delivery
- Size guidance
- Product questions
- Damaged or incorrect items
- Return and replacement requests
- General support
Contact us using the form below or email us directly.
Support Email:
support@firstvibe.in
Response Time:
We aim to respond within 24–48 business hours.
Return or Order Issue?
If you are contacting us about a damaged, incorrect, or order-related issue, please include:
- Order number
- Name and email used for purchase
- Brief description of the issue
- Clear photos of the item, if applicable
This helps us review and resolve your request faster.
For detailed information about shipping, returns, and replacement terms, click below.
Learn More About Our Return Policy
Thank You for Choosing FIRSTVIBE
We appreciate your trust and are committed to providing a smooth and reliable shopping experience.